KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q178513: Bookshelf 98: Norton AntiVirus Identifies Unwise.exe as a Virus

Article: Q178513
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kb3rdparty kbprbkbfaq
Last Modified: 09-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you install Microsoft Bookshelf 98 for Windows, you may be alerted that the
10_Past_3.748 virus was found in the Unwise.exe file. This alert is incorrect.

CAUSE
=====

The Norton AntiVirus utility monitors your system for certain activities that
may indicate the presence of a virus. The Unwise.exe program performs one or
more of the activities for which Norton AntiVirus is monitoring.

RESOLUTION
==========

To work around this issue, temporarily disable Norton AntiVirus and then install
Bookshelf 98.

MORE INFORMATION
================

The Unwise.exe file does not contain a virus. Although Norton AntiVirus
indicates that the file is performing "virus-like" activities, previous versions
of Norton AntiVirus do not indicate this behavior, nor do other virus detection
utilities.


Additional query words: 98 multi media multimedia multi-media mmtitles symantec symantic norton's nortons anti virus kbimu

======================================================================
Keywords          : kb3rdparty kbprb kbfaq
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version           : WINDOWS:
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.