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Q178250: FS95: Error Message: Invalid Page Fault in Module Msvcrt40.dll

Article: Q178250
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbmm
Last Modified: 07-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Flight Simulator for Windows 95, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start Microsoft Flight Simulator for Windows 95, you may receive the
following error message:

  Fltsim95 caused an invalid page fault in module Msvcrt40.dll.

CAUSE
=====

This issue can occur for one or more of the following reasons:

- You are using airplanes created with Flight Simulator Flight Shop and you
  have not converted them.
- There is a conflict with a tool or utility installed by the video adapter.
- You may be running background terminate-and-stay-resident (TSR) programs or
  other programs that are interfering with the installation.

RESOLUTION
==========

To resolve this issue, use the following methods:

Obtain the Flight Shop Airplanes and Adventures Converter
---------------------------------------------------------

If you are using airplanes created with Flight Simulator Flight Shop, use the
following steps to convert the airplanes:

1. Download and install the Flight Shop Airplanes and Adventures Converter from
  the following Microsoft Web site:

  http://www.microsoft.com/games/products.asp?filter=fsim

2. Use this converter to convert your Flight Simulator Flight Shop Airplanes.

  For information about how to use this converter, please see the following
  article in the Microsoft Knowledge Base:

  Q15834 Flight Simulator Flight Shop & Flight Simulator for Windows 95

If the issue continues to occur, proceed to the next method.

Disable Tools and Utilities Installed By the Video Adapter Software
-------------------------------------------------------------------

Uninstall or disable any tools associated with the video adapter. Contact the
video adapter manufacturer for more information about how to accomplish this
task.

If the problem persists, reinstall the video adapter.

For more information about how to install a video adapter, please see the
following article in the Microsoft Knowledge Base:

  Q131806 Windows 95/98: How to Install or Change a Display Driver

If the issue continues to occur, proceed to the next method.

Quit All Unnecessary Programs
-----------------------------

Quit all unnecessary programs that are running before you start Flight Simulator
98. To do so, use the following steps:

1. Restart the computer at a command prompt. To do so, follow the steps in the
  appropriate section below:

  Microsoft Windows 95
  --------------------

  Restart your computer. When you see the Starting Windows 95 message, press the
  F8 key, and then choose Safe Mode Command Prompt Only from the Startup menu.

  Microsoft Windows 98
  --------------------

  Restart your computer, press and hold down the CTRL key after your computer
  completes the Power On Self Test (POST), and then choose Safe Mode Command
  Prompt Only from the Startup menu.

2. Start Windows by typing "win" (without the quotation marks) and holding down
  the SHIFT key for the duration of Windows startup. This prevents any programs
  from loading automatically at startup.

3. Press CTRL+ALT+DELETE to open the Close Program dialog box.

4. Quit all programs except Explorer and Systray (which are parts of Windows).
  To quit a program, click the program, and then click End Task.

5. Repeat steps 3-4 until you have quit all programs except Explorer and
  Systray.

6. Disable any anti-virus or disk tool programs installed on the computer. For
  information about how to disable these programs, see the printed or online
  documentation for the program.

If the issue continues to occur, proceed to the next method.

Remove and Reinstall Flight Simulator 98
----------------------------------------

Remove and reinstall Flight Simulator 98. To do so, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Microsoft Flight Simulator 98, and then
  click Add/Remove.

4. When you are prompted to confirm the removal of Flight Simulator 98, click
  OK.

5. Click OK until you return to Control Panel.

6. Close Control Panel.

7. Delete the folder where Flight Simulator 98 is installed. By default, Flight
  Simulator 98 s installed in the following folder:

  C:\Program Files\Microsoft Games\Flight Simulator

  For information about how to delete folders, click Start, and then click Help.
  On the Index tab, type "deleting" (without the quotation marks), and then
  double-click the Deleting files or folders topic.

8. Reinstall Flight Simulator 98.

If the issue continues to occur, proceed to the next method.

Clean Boot Windows
------------------

If the problem persists, start Windows without loading any TSR programs or device
drivers (this is called a clean boot).

For detailed information about how to clean boot Windows, please see the
following article in the Microsoft Knowledge Base:

  Q177604 Multimedia: Troubleshooting Using Clean Boot of Windows 95

Additional query words: 1.00 fs95 flightsim fltsim flt sim crash ipf

======================================================================
Keywords          : kbenv kberrmsg kbmm 
Technology        : _IKkbbogus kbGamesSearch kbFlightSimSearch kbFlightSim95 kbSimSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

=============================================================================

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