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Q178209: Encarta 97 Err Msg: Math Co-Processor Not Found (Voxware)

Article: Q178209
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kb3rdparty kbenv kberrmsg kbmm
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
- Microsoft Encarta 97 Encyclopedia for Windows 
- the operating system: Microsoft Windows 95 
- the operating system: Microsoft Windows 98 
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SYMPTOMS
========

When you start Microsoft Encarta 97 Encyclopedia for Windows, you may receive
the following error message:

  Math Co-Processor not found (Voxware).

When you click OK, the program closes and you are returned to Windows.

CAUSE
=====

This behavior can occur if the Rt32vox.vxd driver is installed on your computer.
The Rt32vox.vxd driver is installed or used by the following programs:

  Netscape Media Player
  Netscape Navigator for Windows 3.1
  Televox 0.3
  Trombone
  Voxware Netscape Plug-In

RESOLUTION
==========

To resolve this issue, disable the Rt32vox.vxd driver. To do so, use the
following steps:

1. Click Start, and then click Run.

2. In the Open box, type "system.ini" (without the quotation marks), and then
  click OK.

3. On the Search menu, click Find.

4. Type "[386enh]" (without the quotation marks), and then click Find Next.

5. When you locate the [386enh] section, scroll down to view the contents of the
  section and type a semicolon (;) at the beginning of the following line:

  device=rt32vox.vxd

6. On the File menu, click Save.

7. On the File menu, click Exit.

8. Restart the computer.

NOTE: Because the third-party programs listed above use the Rt32vox.vxd driver,
they may no longer function properly after you disable the driver. If a
third-party program no longer functions properly after you perform these steps,
contact the software manufacturer to inquire if an updated version of the driver
is available.

MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: 1997 multi media multimedia multi-media mmtitles

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Keywords          : kb3rdparty kbenv kberrmsg kbmm 
Technology        : kbOSWin98 kbOSWin95 kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del
Version           : WINDOWS:95

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