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Q178146: Access Violation After Shutting Down Server Processes

Article: Q178146
Product(s): Microsoft SNA Server
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 05-APR-2000

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The information in this article applies to:

- Microsoft COM Transaction Integrator for CICS and IMS, version 1.0 
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SYMPTOMS
========

The following error can occur when you shut down the server processes in
Microsoft Transaction Server (MTS), and then try to use a COM Transaction
Integrator for CICS and IMS (COMTI) component which was previously installed in
an MTS package. Note that the error may also cause abnormal termination of all
applications which are running on the Windows NT computer.

This is an intermittent error. When it occurs, you receive an error message
similar to the following:

  OLEChannelWnd:mtx.exe-Application Error.
  The instruction at "0x77e15882" referenced memory at "0x000000b4".
  The memory could not be read.

CAUSE
=====

For additional information about the cause of this Windows NT problem, please
see the following article in the Microsoft Knowledge Base:

  Q147222 Group of Hotfixes for Exchange 5.5 and IIS 4.0


WORKAROUND
==========

Download and install the fix from the following Internet location:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp3/roll-up/

NOTE: The above link is one path; it has been wrapped for readability.

In that directory, consult the Q147222.txt file for a description of the cause of
the problem. You should also review the Readme.txt file for instructions on how
to install the fix.

Additional query words:

======================================================================
Keywords          : kberrmsg 
Technology        : kbAudDeveloper kbCOMTISearch kbCOMTI100
Version           : WINDOWS:1.0
Hardware          : ALPHA x86
Issue type        : kbprb

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