Q178139: MSN Notifies You About More E-mail Messages Than You Receive

Article: Q178139
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5
Operating System(s): 
Keyword(s): kbenv kbmsn
Last Modified: 14-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 2.5 
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SYMPTOMS
========

When you use MSN, The Microsoft Network, you may receive notification for more
e-mail messages than you receive.

CAUSE
=====

This behavior can occur if you configure your e-mail program to leave a copy of
your e-mail messages on the server.

RESOLUTION
==========

To resolve this behavior, use any of the following methods:

If You Use Microsoft Outlook Express
------------------------------------

1. Double-click the Outlook Express icon on your desktop.

2. On the Tools menu, click Accounts.

3. On the Mail tab, double-click MSN Mail.

4. On the Advanced tab, click the "Leave a copy of messages on server" check box
  to clear it.

5. Click OK, and then click Close.

If You Use Another E-mail Program
---------------------------------

Contact the manufacturer of your e-mail program for instructions about how to
configure the program not to leave a copy of messages on the server.


Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95

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Keywords          : kbenv kbmsn 
Technology        : kbMSNSearch kbMSN250
Version           : WINDOWS:2.5

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