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Q177805: XCLN: Setup Cannot Register Comcat.dll in the System Registry

Article: Q177805
Product(s): Microsoft Exchange
Version(s): 8.03
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook 97, version 8.03, on platform(s):
   - the operating system: Microsoft Windows NT 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you install the Microsoft Outlook client on a Microsoft Exchange Server
computer, you may receive the following error:

  Setup cannot register COMCAT.dll in the system registry
  because an older version is in use. Close all applications
  and try again.

CAUSE
=====

The Microsoft Exchange Event Service that uses the Comcat.dll file may be
running. This behavior is by design.

RESOLUTION
==========

Stop the Microsoft Exchange Event service in the Control Panel Services icon
before starting or continuing with the Outlook installation.

Additional query words: ol97

======================================================================
Keywords          :  
Technology        : kbOutlookSearch kbOutlook97Search kbZNotKeyword3
Version           : :8.03
Issue type        : kbprb

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