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Q177472: QuickTime Not Listed in Add/Remove Programs Under Windows NT 4.0

Article: Q177472
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; WINNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
- the operating system: Microsoft Windows NT 4.0 
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SYMPTOMS
========

If you are using a Microsoft Windows NT 4.0-based computer, the Add/Remove
Programs tool in Control Panel may not list Apple QuickTime for Windows if
Microsoft Bookshelf 98 for Windows is installed.

CAUSE
=====

The installation program for the version of Apple QuickTime for Windows included
on the Bookshelf 98 CD-ROM adds an Uninstall key to the Microsoft Windows 95
registry, but does not do so to the Windows NT 4.0 registry.

RESOLUTION
==========

To resolve this issue, use the Uninstall QuickTime 32-Bit program on the Start
menu to remove QuickTime for Windows. To do so, follow these steps:

1. Click Start, and then point to Programs.

2. Point to QuickTime for Windows, and then click Uninstall QuickTime 32-Bit.

3. Follow the instructions on the screen to remove QuickTime for Windows.

MORE INFORMATION
================

QuickTime for Windows is manufactured by Apple Computer Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 98 multi media multimedia multi-media mmtitles qtw

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Keywords          :  
Technology        : kbOSWinSearch kbOSWinNT400 kbHomeMMsearch kbBookshelfSearch kbOSWinNTSearch kbBookShelf1998
Version           : WINDOWS:; WINNT:4.0

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