Q177420: Rcmd.exe Err Msg: Failed to Connect

Article: Q177420
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s): 
Keyword(s): kberrmsg kbnetwork kbtool
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51, 4.0 
- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

When you use Remote Command Service (RCMD), Rcmd.exe, from the Windows NT
Resource Kit, to connect to a computer running Windows NT, you may receive one
or more of the following errors:

  Error - Failed to connect <\\server>, system not found or service not
  active

-or-

  Error - Failed to connect to <\\w.x.y.z>, system not found or service
  not active

where \\server is the NetBIOS name of the RCMD server and w.x.y.z is the IP
address of the RCMD server.

For more information on RCMD, see the following article in the Microsoft
Knowledge base:

ARTICLE-ID: Q151519
TITLE : Resource Kit Utility Provides Remote Command Execution

CAUSE
=====

The above error messages may be caused by one or more of the following reasons:

- RemoteCMD Server Service is not installed or the RCMDSVC Daemon (server
  service) is not running on the server <\\server> or <\\w.x.y.z>.

  -or-

- The user who uses the RCMD command is a member of 15 or more global groups.

RESOLUTION
==========

To resolve this issue, use one of the following methods:

- To verify that your Remote Command Server Service is installed correctly,
  refer to the following article in the Microsoft Knowledge base:

  ARTICLE-ID: Q151519
  TITLE : Resource Kit Utility Provides Remote Command Execution

  -or-

- Reduce the number of global groups to which you belong. For more information,
  see the following article in the Microsoft Knowledge base:

  ARTICLE-ID: Q150108
  TITLE : User in 15 or More Groups Can t Connect to RCMD Service
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Keywords          : kberrmsg kbnetwork kbtool 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51,4.0
Issue type        : kbprb

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