KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q177399: Event ID 20139 When Using Routing and Remote Access Service

Article: Q177399
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kberrmsg kbnetwork
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

Your Routing and Remote Access Service (RRAS) Server may log the following
information event message in Event Viewer:

  Event ID   : 20139
  Source     : Router
  Description: The port <port number> has been disconnected due to
               inactivity.

CAUSE
=====

You have a Demand Dial Interface in the Routing and RAS Admin tool configured
for a value other than 0 in Idle seconds before hanging up.

MORE INFORMATION
================

The router service will log the above event each time the connection times out
because the idle seconds have expired. This is normal.

NOTE: Setting Idle seconds before hanging up to 0 disables the timer.

======================================================================
Keywords          : kberrmsg kbnetwork 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.