Q177288: Err Msg: The Procedure Entry Point SUnMapLS_IP_EBP_8 Could…

Article: Q177288
Product(s): Microsoft Windows NT
Version(s): WINNT:4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it
if a problem occurs. For information about how to do this, view the
"Restoring the Registry" Help topic in Regedit.exe or the "Restoring a
Registry Key" Help topic in Regedt32.exe.

SYMPTOMS
========

If you attempt to install the ATI Technologies 3D Rage video driver for
Microsoft Windows 95 in Windows NT, you may receive the following error
message:

  The drivers were not successfully installed. You may not have the
  required privilege to install a new driver.

When you restart Windows NT, you may receive the following error message:

  Atikey32.exe - Entry Point Not Found. The procedure entry point
  SUnMapLS_IP_EBP_8 could not be located in the dynamic link library
  KERNEL32.DLL.

CAUSE
=====

The ATI Technologies 3D Rage video driver for Windows 95 is not compatible with
Windows NT. Even though the ATI driver installation program cannot complete the
video driver installation, an entry is created in the Run key in the registry.

RESOLUTION
==========

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor can
be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this problem, use the following steps:

1. Use Registry Editor to delete the AtiKey32 value in the following registry
  key:

  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

2. Restart your computer.

MORE INFORMATION
================

You may want to contact ATI Technologies for information about obtaining a
Windows NT 4.0 video driver for your ATI Technologies display adapter.

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.

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Keywords          : kbenv kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WINNT:4.0

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