KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q177203: ATI 3D RAGE PRO Chipset Requires Windows NT SP3

Article: Q177203
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install either the ATI Expert@Play or Expert@Work PCI Video Adapter
drivers, the system displays the following message:

  Invalid Display Settings

  The currently selected display resolution is invalid.

  The default resolution has been temporarily used by the system.

  Please use the Display option in the Windows NT Control Panel to
  select your preferred display resolution.

This message is displayed although a valid resolution supported by the adapter
has been selected.

CAUSE
=====

On systems with a PCI bridge, the adapter requires that Windows NT 4.0 Service
Pack 3 be installed.


MORE INFORMATION
================

You can determine if Service Pack 3 is installed by checking the Version tab in
the Window NT Diagnostics tool. To get to the Windows NT Diagnostics tool, on
the Start menu, click Programs, and then click Administrative Tools (Common).
Select Windows NT Diagnostics.

RESOLUTION
==========

Install Windows NT 4.0 Service Pack 3 or later.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.