Q177052: WD97: Application Error Printing from Shortcut Menu in Explorer
Article: Q177052 Product(s): Word 97 for Windows Version(s): WINDOWS:97 Operating System(s): Keyword(s): kbcode kbProgramming kbprint kbdta Last Modified: 13-MAY-2002 ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Office 97 Standard Edition for Windows - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you print a Microsoft Word 97 document from Windows Explorer by right- clicking the document and clicking Print on the shortcut menu, the following error message appears: The instruction at "0x3000A7C6" referenced memory at "0xFFFFFFFF". The memory could not be "read". CAUSE ===== This type of error can occur when the Word document contains code in the Document_Open event or AutoOpen macro that changes the Visible property of a menu or toolbar. Example: Application.CommandBars("standard").Controls("&open...").Visible = False RESOLUTION ========== To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2). To temporarily work around this problem, use the Delete method rather than setting the Visible property to False. For example, you can replace a statement like the following Application.CommandBars("standard").Controls("&open...").Visible = False with: CommandBars("standard").Controls(3).Delete Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site: http://www.microsoft.com/partner/referral/ For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2). For additional information about SR-2, please see the following article in the Microsoft Knowledge Base: Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2 REFERENCES ========== For more information about the Delete method or setting the Visible property, click the Office Assistant in the Visual Basic Editor, type "Delete Method" (without the quotation marks) or "Visible Property" (without the quotation marks), click Search, and then click to view "Delete Method (Microsoft Office Reference) or "Visible Property (Microsoft Office Reference)." NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If the Assistant is not able to answer your query, please see the following article in the Microsoft Knowledge Base: Q176476 OFF: Office Assistant Not Answering Visual Basic Questions For additional information about getting help with Visual Basic for Applications, please see the following article in the Microsoft Knowledge Base: Q163435 VBA: Programming Resources for Visual Basic for Applications Additional query words: wordcon WD97 WORD97 SR2 ====================================================================== Keywords : kbcode kbProgramming kbprint kbdta Technology : kbWordSearch kbOfficeSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOffice97Search kbOffice97 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbfix =============================================================================
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