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Q177016: Err Msg: Cannot Find the File Signup.exe…

Article: Q177016
Product(s): The Microsoft Network
Version(s): WINDOWS:1.0,1.05,1.2,1.3,2.0
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 13-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0 
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SYMPTOMS
========

When you attempt to sign in to MSN, The Microsoft Network, you may receive the
following error message:

  Cannot find the file 'signup.exe' (or one of its components). Make sure the
  path and filename are correct and that all required libraries are available.

CAUSE
=====

This behavior can occur if the Signup.exe file is missing or damaged.

RESOLUTION
==========

To resolve this issue, extract a new copy of the Signup.exe file from your
original Windows 95 CD-ROM or disks to the Program Files\The Microsoft Network
folder.

The Signup.exe file is located in the Win95_07.cab cabinet file on the Windows 95
CD-ROM, in the Win95_10.cab cabinet file on the Windows 95 OEM Service Release 2
CD-ROM, in the Win95_08.cab cabinet file on disk 8 of the Windows 95 DMF format
disks, and in the Win95_12.cab cabinet file on disk 12 of the Windows 95 non-DMF
format disks.

NOTE: If you are prompted to overwrite an existing file, press Y, and then press
ENTER.

For information about using the Extract tool, type "extract" (without quotation
marks) at a command prompt, or see the following article in the Microsoft
Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files

MORE INFORMATION
================

If you remove MSN and then delete the Program Files\The Microsoft Network folder
or its contents, all of the original MSN files are not restored when you
reinstall MSN.

Additional query words: msn

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Keywords          : kbenv kberrmsg 
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN105 kbMSN120
Version           : WINDOWS:1.0,1.05,1.2,1.3,2.0

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