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Q176844: Bookshelf Setup Does Not Continue After Removing Older Version

Article: Q176844
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbmm kbsetupkbfaq
Last Modified: 07-APR-1999

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The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
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SYMPTOMS
========

If you install Microsoft Bookshelf 98 on a computer with Bookshelf 1996-97 and
Microsoft Internet Explorer 2.0 installed, Bookshelf Setup prompts you to remove
the older versions of both programs. If you click Yes, Bookshelf Setup removes
these programs and then restarts the computer. However, when the computer
restarts, Bookshelf Setup does not install Bookshelf 98.

RESOLUTION
==========

To complete the installation of Bookshelf 98, run Bookshelf Setup again.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98 for
Windows. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

Additional query words: 98 multi media multimedia multi-media mmtitles kbimu

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Keywords          : kbmm kbsetup kbfaq
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version           : WINDOWS:
Issue type        : kbhowto

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