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Q176831: Multimedia: Computer Stops Responding When Accessing Web Links

Article: Q176831
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbenv kbmmkbfaq
Last Modified: 25-OCT-2001

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The information in this article applies to:

- Microsoft Bookshelf 1996-97 for Windows 
- Microsoft Bookshelf 98 for Windows 
- Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions 
- Microsoft Encarta 97 Encyclopedia for Windows 
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
- Microsoft Encarta 98 Encyclopedia for Windows 
- Microsoft Encarta Virtual Globe 1998 edition 
- Microsoft Music Central for Windows, 1996, 1997 edition 
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SYMPTOMS
========

When you attempt to access a Web link from one of the programs listed in the
applies to section of this article, your computer may stop responding (hang).

CAUSE
=====

This behavior can occur if the HyperText Transfer Protocol (HTTP) is not a
registered file type.

RESOLUTION
==========

To resolve this issue, use the following steps:

1. Double-click My Computer.

2. On the View Menu, click Options.

3. Click the File Types tab.

4. In the Registered File Types box, search for the following file type:

  URL:HyperText Transfer Protocol

If this file type does not exist, you must either install Microsoft Internet
Explorer version 3.02 or later, or install another Web browser that correctly
registers the HTTP file type.

You can obtain Internet Explorer from the following Microsoft Web site:

  http://www.microsoft.com/ie/download

MORE INFORMATION
================

Installing Internet Explorer registers the HTTP file type and configures
Internet Explorer to be your default Windows 95 Web browser. If you want to make
another Web browser (such as Netscape Navigator) your default Web browser, start
this browser from the Start menu. When you are prompted to make this browser
your default Web browser, click Yes.

Additional query words: multi-media mmtitles

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Keywords          : kbenv kbmm kbfaq
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbBookShelf1996 kbBookShelf1997 kbBookShelf1998 kbMusicCentral kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc1998 kbEncartaVirtGlobe98 kbMusicCentral1996 kbMusicCentral1997
Version           : :
Issue type        : kbinfo

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