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Q176737: XADM: Key Management Server Fails to Start and Logs Event 5060

Article: Q176737
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 15-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you attempt to start the Key Management Server service on a Microsoft
Exchange server, the service may fail to start and log the following event in
the Windows NT Event Viewer Application log:

  Event ID: 5060
  Source: MSExchangeIS
  Type: Error
  Description: KM Server was not able to verify signature on crypto service
  provider.

CAUSE
=====

There is an older version of EXCACSP.DLL in the <drive>:\Exchsrvr\bin
directory.

WORKAROUND
==========

Rename the existing EXCACSP.DLL file and copy a new file from the Microsoft
Exchange Server compact disk. This file is located in the
server\setup\<platform>\bin directory. You will need to remove the
read-only attribute before attempting to start the Key Manager Server service.

MORE INFORMATION
================

The correct size of EXCACSP.DLL is 248KB and the version is 5.5.1928.0.


======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : 5.5
Issue type        : kbprb

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