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Q176485: Encarta: Cannot Run Setup on Shared Installation of Windows

Article: Q176485
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsetup kbimu
Last Modified: 24-JUN-2000

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The information in this article applies to:

- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
- Microsoft Encarta 97 Encyclopedia for Windows 
- Microsoft Encarta 98 Encyclopedia for Windows 
- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta Encyclopedia 2000 
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SYMPTOMS
========

When you attempt to install Microsoft Encarta Encyclopedia for Windows on a
computer running a shared installation of Microsoft Windows (such as a diskless
workstation), you receive the following error message:

  Could not start another application during Setup. Run Setup again.

When you click OK, Setup terminates and you are returned to Windows.

CAUSE
=====

This behavior occurs because the 1997 and later editions of Encarta Encyclopedia
require a network or stand-alone installation of Microsoft Windows. These
programs are unable to run on a shared installation of Windows.

NOTE: You may be able to install Encarta Encyclopedia on a computer that is a
client of Microsoft Windows NT Server 4.0, Terminal Server Edition.

For information about Windows NT Server 4.0, Terminal Server Edition, please
contact Microsoft Sales at (800) 426-9400, or visit the following Microsoft Web
site:

  http://www.microsoft.com/ntserver/terminalserver/default.asp

STATUS
======

This behavior is by design.

Additional query words: multi multi-media media mm winnt

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Keywords          : kbenv kberrmsg kbsetup kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc2000 kbEncartaEnCyc1999 kbEncartaEnCyc1998
Version           : WINDOWS:; :
Issue type        : kbprb

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