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Q176397: XFOR: Access Violation Migrating Messages from SFS Postoffice

Article: Q176397
Product(s): Microsoft Exchange
Version(s): 5.0,5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 14-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you attempt to migrate messages from a private folder on a Microsoft Mail
for PC Networks Shared File System (SFS) postoffice, you may see an error
message indicating that the Migration Wizard (Mailmig.exe) caused an access
violation.

CAUSE
=====

This problem occurs if one or more of the messages contain an attachment that
has a file name (or full path and file name) longer than 13 characters.
Microsoft Exchange Server cannot properly migrate a message from a Microsoft
Mail postoffice if the message contains an attachment with a file name (or full
path and file name) longer than 13 characters. This problem frequently occurs
when the full path is maintained for an attachment contained in a message,
instead of the file name only.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

MORE INFORMATION
================

When a message stored in a private folder on a Microsoft Mail postoffice
contains an attachment, the attachment's file name is normally maintained, but
not its full path. However, in some cases, the full path is also maintained,
even if the message was moved to the private folder with the Microsoft Mail
MS-DOS client.

Additional query words: av

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : 5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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