KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q176362: Bookshelf: Cannot Play Sound Clips or National Anthems

Article: Q176362
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsound kbimukbfaq
Last Modified: 15-JUL-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf 2000 
- Microsoft Bookshelf 99 
- Microsoft Bookshelf 98 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

While you attempt to play a sound clip or national anthem in Microsoft
Bookshelf, you may receive one of the following error messages:

  Filename extension of the specified multimedia file is not associated with
  any installed MCI device.

  Mmsystem346: No MIDI device available.

You can play pronunciations from the Dictionary, and you can play both wave audio
and MIDI files directly from the Bookshelf CD-ROM using Windows Media Player.

CAUSE
=====

This behavior can occur if the following entries in the [mci extensions] section
of the Win.ini file are missing or spelled incorrectly:

  mid=sequencer
  rmi=sequencer
  wav=waveaudio

RESOLUTION
==========

To resolve this issue:

1. Click Start, and then click Run.

2. In the Open box, type "win.ini" (without the quotation marks), and then click
  OK.

3. On the Search menu, click Find.

4. Type "[mci extensions]" (without the quotation marks), and then click Find
  Next.

5. When you locate the [mci extensions] section, scroll down to view the
  contents of the section and verify that the following lines exist and are
  correctly spelled:

     mid=sequencer
     rmi=sequencer
     wav=waveaudio
   

  If these entries are missing from the [mci extensions] section, add them
  exactly as they appear above.

  NOTE: If a line is present but has a semicolon (;) at the beginning, remove
  the semicolon.

6. On the File menu, click Exit. If you are prompted to save the changes, click
  Yes.

7. Restart the computer.

MORE INFORMATION
================

If these steps do not resolve the issue, please see the following article in the
Microsoft Knowledge Base:

  Q136983 No Sound, MMSystem or MCI Errors In Windows 95

NOTE: You may also receive the "No MIDI device available" error message when you
attempt to play a MIDI file in Microsoft Bookshelf 2000 if you copied the
contents of the Bookshelf 2000 CD-ROM to a folder on your hard disk and
installed Bookshelf 2000 from that location.

Additional query words: multi multi-media media mm bs98 bs99 bs2k

======================================================================
Keywords          : kbenv kberrmsg kbsound kbimu kbfaq
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 kbBookShelf2000 kbBookShelf1999
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.