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Q176324: RAS Service Disabled during H/PC Explorer Connectivity

Article: Q176324
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): 1.0,4.0
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbnetwork
Last Modified: 26-JUL-2001

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The information in this article applies to:

- Microsoft Windows CE, version 1.0 
- Microsoft H/PC Explorer, version 1.0 
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SYMPTOMS
========

When you attempt to connect your Microsoft Windows CE computer to a Microsoft
Windows NT Remote Access Service (RAS) Server, you may receive the following
error message from Microsoft H/PC Explorer:

  Cannot start communications services. The Remote Access Service (RAS) is
  failing to start for an unknown reason. Close all applications, disconnect
  the H/PC serial cable and restart the desktop PC. If this error continues to
  occur, consult the Communications Troubleshooter topic in the Troubleshooting
  section of H/PC Explorer help.

CAUSE
=====

The user with which you are attempting to connect does not have administrative
rights on the local computer running Windows NT.

WORKAROUND
==========

To correct the setup so you will no longer receive the above error message,
perform one of the following:

- Give user(s) administrative privileges for their computers running Windows
  NT.

-or-

- Add domain user(s) to the Power Users group on the local workstations running
  Microsoft H/PC Explorer.

For additional information on RAS permission issues, please see the following
article in the Microsoft Knowledge Base:

  Q153716 Permissions Required to Perform RAS Administration

Additional query words: windowsce

======================================================================
Keywords          : kberrmsg kbinterop kbnetwork 
Technology        : kbOSWinCE kbZNotKeyword kbWinCESearch kbWinCE100 kbHPCExplorer
Version           : :1.0,4.0

=============================================================================

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