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Q176177: XADM: Outlook Client Connects to Remote Public Folder Servers

Article: Q176177
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 22-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
- Microsoft Outlook 97, version 8.03, used with:
   - the operating system: Microsoft Windows 98 
   - the operating system: Microsoft Windows 95 
- Microsoft Outlook 97, version 8.03, used with:
   - the operating system: Microsoft Windows NT 
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SYMPTOMS
========

When you click the plus sign on the left panel in an Outlook client for public
folders, the client connects to the content server instead of the hierarchy
server.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K



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Keywords          : kbusage 
Technology        : kbOutlookSearch kbExchangeSearch kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3
Version           : WINDOWS:5.0
Issue type        : kbbug
Solution Type     : kbfix

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