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Q176130: XCON: MTA Stops When You Select Items in MTA Queue

Article: Q176130
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 14-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When you use the Microsoft Exchange Server Administrator program to manipulate
items in the message transfer agent (MTA) queue, the MTA may stop responding and
log the following error in the Windows NT Event Viewer Application log:

  Event ID:2050   Source:MSExchangeMTA
  Category:Internal Processing
  Description:"A fatal internal MTA error occurred. Contact Microsoft
  Product Support Services. An illegal PUT to element (some memory
  address) occurred at offset (some #). "

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K



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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WINDOWS:5.0
Issue type        : kbbug
Solution Type     : kbfix

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