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Q175798: Error Message Appears When Creating a Demand Dial Interface

Article: Q175798
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 12-JUL-2001

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The information in this article applies to:

- Microsoft WinLogin, version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
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SYMPTOMS
========

When you create a demand dial interface with Routing and RAS Admin, you may
receive the following error message:

  An application error has occurred and an application error log is being
  generated. mpradmin.exe Exception access violation (0x0000005) Address
  (<address>)

NOTE: <address> will be a specific address on your computer.

CAUSE
=====

This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a
folder other than the System32 folder. You may also see this problem when you
start the copy of Mpradmin.exe in the Routing folder instead of the copy in the
%Systemroot%\System32 folder.

RESOLUTION
==========

To solve the problem, use one of the following methods:

- Start Routing and RAS Admin from the menus creating during the Routing and
  Remote Access Service (RRAS) installation by doing the following:

  1. Click Start, and then point to Programs.

  2. Point to Administrative Tools, and then click Routing and RAS Admin.

  -or-

- Create a shortcut on the desktop using the following information:

  Target : %SYSTEMROOT%\SYSTEM32\mpradmin.exe
  Start in: %HOMEDRIVE%%HOMEPATH%

For more information on how to create a desktop shortcut, please refer to the
Windows NT online help.


Additional query words: dr. watson
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Keywords          : kberrmsg 
Technology        : kbAudDeveloper kbWinLoginSearch kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbprb

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