KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q175578: XCON: Autoforwarded Messages Not Handled Correctly

Article: Q175578
Product(s): Microsoft Exchange
Version(s): WinNT:4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When Microsoft Exchange Server is connected to a Net-Tel Route400 MTA (1988
mode) via an X.400 connector, and an X.400 message is sent to a recipient on the
Net-Tel Message Transfer Agent (MTA) that autoforwards all messages to a
Microsoft Exchange mailbox, the intended recipient of the message may receive a
non-delivery report (NDR) similar to the following:

  From: Administrateur syst?me
  Sent: Thursday, April 17, 1997 9:09 AM
  To: Test user
  Subject: Non remis:

  Your message did not reach some or all of the intended recipients.
  Subject: Unknown
  Sent: Unknown
  The following recipient(s) could not be reached:
  luc vieujean on 4/17/97 9:09:51 AM
  Une erreur de syntaxe a ?t? d?tect?e dans le contenu du message
  MSEXCH:MSExchangeMTA:EXCHGLUX:SNIFFY

CAUSE
=====

The Net-Tel MTA creates a new message containing the contents of the original
message, sets the originator to the address of the intended recipient of the
original message, and sets the recipient to the address of the Microsoft
Exchange mailbox that the original message is being forwarded to. Microsoft
Exchange Server does not handle these autoforwarded messages correctly.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 4.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : WinNT:4.0,5.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.