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Q175411: XADM: POP3 Client May Cause Exchange Information Store to Crash

Article: Q175411
Product(s): Microsoft Exchange
Version(s): WinNT:5.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When you use a POP3 client to retrieve a message with attachments from a
Microsoft Exchange Server, the Microsoft Exchange Server Information Store (IS)
may crash and a Dr. Watson report may be generated.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base:

  SERVPACK

MORE INFORMATION
================

This problem only occurs when a POP3 client retrieves a message containing
Microsoft Word 6.0 attachments. A Dr. Watson may occur or the system will hang
indefinitely. The POP3 client will hang, but it can be closed and the system
will continue working.

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WinNT:5.0
Issue type        : kbbug
Solution Type     : kbfix

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