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Q175178: Bookshelf: Images Are Printed Incorrectly on Dot-Matrix Printers

Article: Q175178
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kb3rdparty kbprint kbimukbfaq
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
- Microsoft Bookshelf 99 
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SYMPTOMS
========

When you print an image from Microsoft Bookshelf to a dot-matrix printer, the
image may be printed at between 50 and 75 percent of its original size.

This problem does not occur with inkjet or laser printers.

RESOLUTION
==========

To work around this problem, copy and then paste the image into a graphics
program such as Paint, and then print the image from this program.

For more information about copying and pasting, please see Bookshelf online Help.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

This problem has been reported with the following printers:

- Brother M-1809
- Brother M-1924L
- Citizen 200GX
- Epson LQ-860
- Epson LQ-1170 ESC/P 2
- IBM Proprinter XL
- Okidata ML 393C
- Panasonic KX-P1180
- Panasonic KX-P1624
- Panasonic KX-P2180
- Star NX-2420 Rainbow


Additional query words: multi multi-media media mm kbimu

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Keywords          : kb3rdparty kbprint kbimu kbfaq
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998 kbBookShelf1999
Version           : WINDOWS:
Issue type        : kbprb

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