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Q175125: XWEB: Outlook Web Access May Not See Outlook Schedule

Article: Q175125
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

You normally work with the Microsoft Outlook Calendar to store your schedule
data. Then, using Outlook Web Access (OWA), you enable the Use Microsoft
Schedule+ as My Primary Calendar option. At this point, you may no longer be
able to view your original schedule data or free-or-busy information that you
created using the Outlook Calendar.

CAUSE
=====

This is by design.

MORE INFORMATION
================

If you normally use the Outlook Calendar for storing your schedule data and you
then select Schedule+ as the primary calendar from Outlook Web Access,
appointments will no longer be created in the Calendar folder. Therefore, any
changes you make in Outlook cannot be viewed in OWA, and vice versa.

This behavior will occur if you work with Microsoft Outlook from more than one
computer and choose different settings for how you use your schedule. For
example, if you choose to use the Outlook Calendar on one computer and Schedule+
on another computer, neither client will be able to see the other's schedule
data or free-or-busy information correctly.

NOTE: By default, OWA for a Macintosh will use the Schedule+ calendar. If you
have users that are migrating to a Windows computer and notice that they can no
longer see their OWA information, they will need to change their OWA setting to
now use Outlook Calendar instead of Schedule+, then log off and log back into
OWA to see their Windows calendar.



Additional query words: 7.x 7.0 7.0a

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Keywords          : kbusage 
Technology        : kbOutlookSearch kbOWASearch kbOWA550
Version           : WINDOWS:5.5

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