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Q174911: AUDIO: Copy To Feature May cause GPF

Article: Q174911
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbmm
Last Modified: 18-DEC-1999

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The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
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SYMPTOMS
========

If you play a Wave (.wav) file, then right-click the article and choose Copy To
(either Word or PowerPoint), the you receive the error message:

  This program has performed an illegal operation and will be shut down.

If you click the Details button, you see the message:

  BSHELF98 caused an invalid page fault in module Kernel32.DLL

You may be required to shut off the computer with the power switch in order to
continue.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98.
Microsoft is researching this problem and will post new information here as it
becomes available.

WORKAROUND
==========

You can copy the material and then manually switch to Word or PowerPoint, and
then paste the material into the document.

MORE INFORMATION
================

You are unable to copy media from Bookshelf due to legal restrictions.

Additional query words: multi multi-media mm media

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Keywords          : kbmm 
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version           : WINDOWS:

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