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Q174908: ODE97: Removing MS Office Products May Unregister MS Graph

Article: Q174908
Product(s): Microsoft Access Distribution Kit
Version(s): 
Operating System(s): 
Keyword(s): kbdta
Last Modified: 01-JUL-2002

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The information in this article applies to:

- Microsoft Office 97 Developer Edition 
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Moderate: Requires basic macro, coding, and interoperability skills.

SYMPTOMS
========

On a Microsoft Windows NT 4.0 workstation, if you run a custom application that
was created by using the Microsoft Office 97 Developer Edition Tools (ODE) Setup
wizard and that application includes Microsoft Graph 8.0, when you open a form
or report containing a graph, you may receive the following error message

  The dynamic link library MSO97.DLL could not be found in the specified path
  <'Path to Microsoft Office Directory'>; <'Path to Microsoft Windows
  System Directory'>.

followed by:

  The OLE object isn't registered. The object may be calling an application
  that isn't installed. To register the application, reinstall it.

CAUSE
=====

You may have recently removed an application whose Setup program unregistered
Microsoft Graph 8.0. Running the Remove All command on any of the following
products may cause this error message:

  Microsoft Access 97
  Microsoft Excel 97
  Microsoft PowerPoint 97
  Microsoft Word 97
  Microsoft Office 97

RESOLUTION
==========

Re-install your custom ODE application.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Office 97 Developer
Edition Tools.

MORE INFORMATION
================

Steps to Reproduce Problem
--------------------------

1. Create a Microsoft Access database that includes a form that has a Microsoft
  Graph 8.0 object.

2. Using the Microsoft Office 97 Developer Edition Tools (ODE) Setup wizard,
  create a custom application that includes the database and Microsoft Graph
  8.0.

3. On another computer with a clean installation of Microsoft Windows NT
  Workstation 4.0, do a typical installation of Microsoft Office 97.

4. Install the custom ODE application that you created in Step 2 on the computer
  that you used in step 3.

5. Run Microsoft Office 97 Setup again and do a Remove All.

6. Open the custom application and view the form containing the graph object.

  Note that you receive the error messages mentioned in the "Symptoms" section.

Additional query words: Chart the dynamic link library mso97 dll could not be found in the specified path

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Keywords          : kbdta 
Technology        : kbOfficeSearch kbAudDeveloper kbOffice97Search kbOffice97 kbOffice97DevSearch
Hardware          : x86
Issue type        : kbbug

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