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Q174749: XFOR: cc:Mail Migration Does Not Create PST File

Article: Q174749
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 08-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you are using the Microsoft Exchange Server Migration Wizard for Lotus
cc:Mail to migrate users from a Lotus cc:Mail version 8 post office to a PST
file, the Migration Wizard will not create a PST file if the cc:Mail users have
no messages in their cc:Mail account.

CAUSE
=====

A PST file is created from a User.pri file, not from a Primary.pri file. If
there is no mail in the cc:Mail account to extract, a User.pri file is not
created, thus no PST is created.

MORE INFORMATION
================

Migration from a cc:Mail version 6 post office will create a PST file regardless
of whether the user has mail or not. Lotus cc:Mail version 6 uses a different
source extractor logic.
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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5

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