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Q174676: NetWare Authentication Failure When Logging On to NetWare Server

Article: Q174676
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you log off and then back on to a Novell NetWare server using Client
Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW), you may
receive the following error message:

  NetWare Authentication Failure

  You cannot be authenticated on <NetWare Tree and Context> due to the
  following reason: A connection to the server could not be made because
  the limit on the number of concurrent connections for this account has
  been reached.

  Do you want to select another preferred server or context?

CAUSE
=====

Windows NT does not disconnect from the NetWare server before attempting to log
on again, and the setting to limit concurrent connections for your NetWare user
account is enabled and set to 1 on the server.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words: ipx spx nds directory services bindery 3.11 3.12 4.1 4.00
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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Issue type        : kbbug
Solution Type     : kbfix

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