KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q174623: Error Message After Upgrading Windows NT for Second Processor

Article: Q174623
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kberrmsg
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you upgrade Windows NT to support a second processor, you may receive
either of the following error messages:

- If the Operating System is on a file allocation table (FAT) partition, you
  receive the following error message:

  Windows NT could not start because the following file is
  corrupt:%winnt%\system32\drivers\fastfat.sys

- If the Operating System is on a NTFS file system (NTFS) partition:

  Windows NT could not start because the following file is
  corrupt:%winnt%\system32\drivers\ntfs.sys.

CAUSE
=====

This behavior can be caused by a file mismatch between the files from Windows NT
and those from an installed Service Pack.

RESOLUTION
==========

To resolve this issue, use one of the following methods:

If You Have Not Yet Restarted After the Upgrade
-----------------------------------------------

Reapply the latest Service Pack before you restart the computer.

If You Have Already Restarted After the Upgrade
-----------------------------------------------

Refer to the following article.

For additional information about which files to replace, click the article number
below to view the article in the Microsoft Knowledge Base:

  Q156358 How to Manually Add Support for a Second Processor

Additional query words: hal.dll

======================================================================
Keywords          : kbenv kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : :4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.