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Q174556: SMS: Remote Control Performance Better on WinNT 3.51 Than 4.0

Article: Q174556
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbdisplay kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

The Systems Management Server 1.2 Remote Control feature offers better
performance for client computers running Windows NT 3.51 than for client
computers running Windows NT 4.0. For Windows NT 3.51, Systems Management Server
offers a client-side accelerated video driver for improved screen transfer.
Changes made in Windows NT 4.0, which was released after Systems Management
Server 1.2, prevented this enhanced video driver from being available to clients
running Windows NT 4.0.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K

Additional query words: rc nt4 display prodsms

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Keywords          : kbdisplay kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbpending

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