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Q174555: STOP 0x0000001E When IIS Service Is Stopped

Article: Q174555
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

When you stop the Internet Information Server (IIS) service while an Active
Server Page (ASP) from a Visual FoxPro DLL is still loaded on a client computer,
the following blue screen STOP error message will be displayed:

  STOP 0x0000001E (0xc0000005, 0xa0026579, 00000000, 0x000000d4)
  KMODE_EXCEPTION_NOT_HANDLED
  Win32K.sys

NOTE: The first and fourth parameters will be the same each time.

CAUSE
=====

Win32k.sys was attempting to get thread information from a window that had
already been destroyed.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : WinNT:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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