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Q174509: Stop 0x0000000A in Ndiswan.sys with Digiboard ISDN Board

Article: Q174509
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

After you install Service Pack 3 on a Windows NT 4.0 RAS server using the
Digiboard ISDN RAS board, the server will display a blue screen error message
with the following STOP code:

  STOP 0x0000000A (0x0000048, 0x00000000, 0x000000002, 0xf8d54f88)
  IRQL_NOT_LESS_OR_EQUAL: 0xf8d54f88 has base at 0xf8d50000
  NDISWAN.SYS.

NOTE: The first parameter will be the same each time.

CAUSE
=====

Control block structures within the NDIS code were not being populated properly.
The WAN miniport driver, Digipri.sys, lineup/linedown indications were not being
handled correctly.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words:

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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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