KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q174464: Windows 95 RAS Client Cannot Ping Remote Network

Article: Q174464
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): WinNT:4.0;Windows:95
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbnetwork win95 _IK12469 kbSDKPlatform kbGrpDSNet
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you dial into a Windows NT 4.0 Remote Access Service (RAS) server using a
Windows 95 RAS client with the TCP/IP protocol, you are unable to ping any hosts
on the remote network, including the RAS server's IP addresses, and you may
receive the following error message:

  No domain server was available to validate your password. You may not be able
  to gain access to some network resources.

NOTE: This problem does not occur when dialing with a Windows NT 4.0 RAS client.


CAUSE
=====

One or more services have been added or changed on the RAS server without
reapplying the Microsoft Windows NT Service Pack 3 (SP3).



RESOLUTION
==========

Reapply SP3 to the RAS server.

Additional query words:

======================================================================
Keywords          : kberrmsg kbinterop kbnetwork win95 _IK12469 kbSDKPlatform kbGrpDSNet 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3
Version           : WinNT:4.0;Windows:95
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.