Q174446: Fax Appears in Sent Items Folder But Fax Is Not Sent

Article: Q174446
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbenv win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to send a fax using Microsoft Exchange or Windows Messaging, the
fax may not be sent although the fax does appear in the Sent Items folder.

CAUSE
=====

This behavior can occur if an unnecessary "1" is entered in the For Long
Distance box in Dialing properties. Dialing properties is designed to
automatically add a "1" before a telephone number that has an area code
different from your own.

RESOLUTION
==========

To resolve this issue, remove the unnecessary "1" from Dialing properties. To do
this, follow these steps:

1. Click Start, point to Settings, click Control Panel, and then double- click
  Modems.

2. Click Dialing Properties, and then remove the unnecessary "1" from the For
  Long Distance box.

3. Click OK, and then click OK.

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Keywords          : kbenv win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:1.0

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