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Q174238: XCON: Message Size Grows When Rerouting on Same Server

Article: Q174238
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 27-JUN-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0 
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SYMPTOMS
========

If there are two or more possible routes between two Microsoft Exchange Server
computers, and one of those servers stops running, messages on the server that
is still running will cycle through all the possible routes until the message
hop count is exceeded. Before the hop count is exceeded, the server with the
rerouting message may run out of disk space. If the server runs out of disk
space, the file will reside on the drive and the Exchange Server services will
stop because of the insufficient disk space. When disk space is freed up,
messages continue with route selection (and hops).

CAUSE
=====

In Exchange Server 4.0 and 5.0, when a message passes through each turn at a
connector, the P1 header grows in size to reflect the turn. Over time, the P1
header can become quite large because the hop count for each connector is 512.
Therefore, if there are two connectors between the servers, the P1 header
information will grow in size 1,024 times.

The additional header information contained in the P1 header is not needed for
re-routes on a single server.

NOTE: Microsoft Exchange Server 5.5 does not add the additional header
information and the message size does not change.

NOTE: Reroutes that span separate Exchange Server computers will cause the P1
header to grow because this header information is required when hopping between
separate message transfer agents (MTAs).

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
versions 4.0 and 5.0.<A0>This problem was corrected in Microsoft Exchange Server
5.5.

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0
Issue type        : kbbug
Solution Type     : kbpending

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