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Q174129: Visual Basic Script Error Messages When Connected to MSN

Article: Q174129
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0,2.5 (OEM Release),3.01,3.02,95
Operating System(s): 
Keyword(s): kbenv kberrmsg kbinterop kbmsn
Last Modified: 14-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 2.0, 2.5 (OEM Release) 
- Microsoft Internet Explorer versions 3.01, 3.02 for Windows 95 
- the operating system: Microsoft Windows 95 
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SYMPTOMS
========

When you connect to MSN, The Microsoft Network, you may receive Visual Basic
script error messages and you may not be able to access On Stage or other MSN
sites.

CAUSE
=====

Your MSN security settings may need to be changed.

RESOLUTION
==========

To resolve this issue, correct your MSN security settings. To do so, follow
these steps:

1. Click Start, point to Settings, click Control Panel, and then double-click
  Internet.

2. Click the Security tab.

3. Under Active Content, click all of the check boxes to select them.

4. Click Safety Level, click High, and then click OK.

5. Click the Advanced Tab.

6. Under Warnings, click all of the check boxes to select them, and then click
  OK.

7. Restart the computer.

8. Test to determine if the issue is resolved by connecting to MSN. If the issue
  still occurs, continue to the next step. If the issue is resolved, skip the
  remaining steps.

9. Click Start, point to Find, and then click Files Or Folders.

10. In the named box, type "mailctl.ocx" (without quotation marks), and then
  click Find Now. When the file is found, right-click the file, and then click
  Rename. Rename the file to Mailctl.old.

11. In the named box, type "postman.exe" (without quotation marks), and then
  click Find Now. When the file is found, right-click the file, and then click
  Rename. Rename the file to Postman.old.

12. Restart the computer.

Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n.

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Keywords          : kbenv kberrmsg kbinterop kbmsn 
Technology        : kbIEsearch kbWin95search kbMSNSearch kbIE95Search kbZNotKeyword3 kbWin95 kbIE301Win95 kbIE302Win95 kbMSN200 kbMSN250OEM
Version           : WINDOWS:2.0,2.5 (OEM Release),3.01,3.02,95
Issue type        : kbprb

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