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Q174069: WD97: Invalid Links from Link to Remote File Transfer Protocol

Article: Q174069
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): 
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you click a hyperlink to a remote FTP site (for example,
ftp://ftp.microsoft.com) in a Microsoft Word 97 HTML document and then log on to
the FTP server, the FTP page is loaded with a directory listing, but all the
hyperlinks on the FTP page are invalid. If you click one of these hyperlinks,
Microsoft Word will display the following error message:

  Unable to open <directory or file name>. Cannot locate the Internet
  server or proxy server.

CAUSE
=====

The hyperlinks on the FTP page assume that the base hyperlink is the local cache
directory.

Internet browsers use the base hyperlink to locate links to other files. A base
hyperlink allows you to insert relative links [or partial Uniform Resource
Locators (URLs)] in your document. For example, if the base hyperlink is

  http://example.microsoft.com.

you can insert

  /images/bullet.gif

in your HTML document instead of the full path:

  http://example.microsoft.com/images/bullet.gif


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

REFERENCES
==========

For additional information about hyperlinks, please see the following article in
the Microsoft Knowledge Base:

  Q159940 WD97: General Information About Hyperlinks

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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