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Q174046: XCLN: Problems Using Print Button with Lexmark Optra E Printers

Article: Q174046
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 29-JUN-1999

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you click the Print button on the toolbar of the Exchange client to print
to a Lexmark Optra E printer that is connected to a local LPT port, the output
may be garbled. This problem can also manifest itself when printing
multiple-page documents; the second or following pages print as garbage. This
can happen whether the message is open or not.

CAUSE
=====

This problem is caused by the default settings in the properties of the Lexmark
Printer.

RESOLUTION
==========

On the File menu, click Print to print to the local port to successfully print
the message.

According to Lexmark Technical Support, the following changes need to be made to
the settings of the Lexmark Printer:

1. In Control Panel, double-click Printers.

2. Right-click the printer, and then click Properties.

3. Under Details, in Spooling Settings, select EMF.

4. Under Font, clear the Screen Font Substitution check box.

5. Under Graphics, in Mode, select GL2.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: icon

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0
Issue type        : kbprb

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