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Q174003: MSN Prompts You to Install Rifff Files from CD-ROM

Article: Q174003
Product(s): The Microsoft Network
Version(s): WINDOWS:2.0
Operating System(s): 
Keyword(s): kbtool
Last Modified: 14-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 2.0 
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SYMPTOMS
========

When you connect to MSN, The Microsoft Network, you may be prompted to install
Rifff files from the MSN CD-ROM.

CAUSE
=====

An incomplete download of MSN content containing Rifff components may cause this
issue to occur the next time you connect to MSN.

RESOLUTION
==========

Reinstall the Interactive Music Architecture component from the MSN CD-ROM. To
do so, use the following steps:

1. Insert the MSN CD-ROM into the CD-ROM drive. If the Welcome To MSN window
  appears, close it.

2. Double-click My Computer.

3. Right-click the CD-ROM drive, and then click Explore.

4. Double-click the Msnsetup folder.

5. Double-click the Compnts folder.

6. Double-click the Imthart.exe file.

7. If you are prompted to restart your computer, click Yes.

Additional query words: msnet msnetwork microsoft-net m.s.n.

======================================================================
Keywords          : kbtool 
Technology        : kbMSNSearch kbMSN200
Version           : WINDOWS:2.0

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