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Q173934: WD97: No Outlook Address Book File to Open on Hard Disk Drive

Article: Q173934
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbinterop word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

In the Open dialog box (on the File menu, click Open) in Microsoft Word 97, you
can select "Outlook Address Book (*.olk)" in the Files Of Type list. However,
Microsoft Outlook does not create files with that file name extension, so there
are no files to open.

CAUSE
=====

Outlook does not create a separate .olk file to store addresses.

WORKAROUND
==========

To access an Outlook address book in Word, use either of the following methods.

Export the Address Book from Outlook
------------------------------------

To export the addresses from Outlook, follow these steps:

1. On the File menu, click Import And Export.

2. In the Import and Export Wizard dialog box, click to select Export To A File
  and then click Next.

3. Click to select the folder you want to export from (for example, select the
  Contacts folder), and then click Next.

4. In the "Create a file of type" list, click to select either "Comma Separated
  Values (Windows)" or "Tab Separated Values (Windows)," and then click Next.

5. Type a name for the new file in the Save Exported File As box, and click
  Next.

6. Click Map Custom Fields. Select the default map, and then click OK.

7. Click Finish.

After Outlook creates the .csv or .tsv file, you can open the file in Word.

Use the Outlook Address Book as a Data Source for a Mail Merge
--------------------------------------------------------------

For additional information about how to Use the Outlook address book as a data
source in Microsoft Word 97, click the article numbers below to view the
articles in the Microsoft Knowledge Base:

  Q168236 WD97: Outlook Address Book Not Available in Mail Merge Helper

  Q221178 WD97: Unable to Use Mail Merge with Outlook Address Book

Additional query words: 8.0 8.00

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Keywords          : kbinterop word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

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