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Q173697: WD97: Word Stops Responding When You Mark Index Entries

Article: Q173697
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbfield winword word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you mark index entries in a long document, either manually or with the
AutoMark feature, Word may appear to stop responding (hang). When you press
CTRL+ALT+DELETE, the Windows task list may indicate that Word is not
responding.


WORKAROUND
==========

To work around this problem, break your long document into separate smaller
documents, and then mark or AutoMark the index entries in each of the smaller
documents. After you have marked the index entries in the smaller documents, you
can combine the files back into one long document and then insert the index.

STATUS
======

Microsoft has confirmed this to be a problem Microsoft Word 97 for Windows.

MORE INFORMATION
================

For more information about creating a long document, click the Office Assistant,
type "How do I create a long document?" (without the quotation marks), click
Search, and then click to view the "Create a master document and subdocuments"
topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the
Standard toolbar. If Microsoft Help is not installed on your computer, please
see the following article in the Microsoft Knowledge Base:

  Q120802 Office: How to Add/Remove a Single Office Program or Component

For more information about creating an Index, please see the following article in
the Microsoft Knowledge Base:

  Q125937 WD: How to Create a Table of Contents and Index with Field Codes

Or, click the Office Assistant, type "How do I create an index?" (without the
quotation marks), click Search, and then click to view the "Create an index"
topic.

Additional query words: 8.0 8.00

======================================================================
Keywords          : kbfield winword word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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