KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q173683: WD97: Error Message: "Word Cannot Give a Document the Same Name"

Article: Q173683
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta word8 word97
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

In Microsoft Word 97, you may receive the following error message:

  Word cannot give a document the same name as an open document.

  Type a different name for the document you want to save.
  (<path>\filename)

When you click OK, Word displays the Save As dialog box, prompting you to save
the document.

This error may occur with large documents if you select the following options on
the Save tab (click Options on the Tools menu):

- Allow Fast Saves

  -and-

- Allow Background Saves

  -and-

- Save AutoRecover info every <n> minutes

CAUSE
=====

This error may occur when you attempt to save a document, while Word is
performing an automatic background save. Both save processes are trying to save
information to the same file name.

WORKAROUND
==========

To prevent this error message from occurring, allow the automatic background
save to complete before you save your document.

NOTE: When Word saves a document in the background, a pulsing disk icon appears
on the status bar.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.<A0>This problem was corrected in Microsoft
Word 2000.

REFERENCES
==========

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q89247 WD97: How Word for Windows Uses Temporary Files

  Q71999 WD97: How to Disable the Fast Saves Option

  Q107686 WD: How Word Creates and Recovers AutoRecover Files


Additional query words:

======================================================================
Keywords          : kbdta word8 word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.