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Q173586: How to Reset Your MSN Password

Article: Q173586
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5,2.51,2.52,2.6
Operating System(s): 
Keyword(s): kbmsnkbfaq
Last Modified: 21-SEP-1999

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The information in this article applies to:

- The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 
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SUMMARY
=======

This article describes how to reset your MSN, The Microsoft Network, password.

MORE INFORMATION
================

To reset your MSN password, use either of the following methods.

By Phone
--------

1. Dial (800) 386-5550, and then listen to the recorded message.

2. Dial the credit card number that you used to open your MSN account, and then
  press the number sign (#) key.

3. Verify that the number you dialed is correct, and then press 1.

4. Your new password is provided right away. Make sure to write down the new
  password.

Online
------

1. Double-click the MSN icon on the desktop, and then click New.

2. Click the I have my Credit Card Information check box to select it, and then
  click OK.

3. Type your Member ID, and first and last name in the appropriate boxes.

4. Type the credit card number that you used to open your MSN account in the
  Credit Card Number box.

5. Type the name on the credit card that you used to open your MSN account in
  the Name Printed On Card box.

6. Click Submit.

7. Write down the new password, and then click OK.

8. In the Password box, type your new password, and then click Connect.

Additional query words: msnet msnetwork microsoft-net m.s.n.

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Keywords          : kbmsn kbfaq
Technology        : kbMSNSearch kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.5,2.51,2.52,2.6
Issue type        : kbhowto

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