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Q173566: Multimedia: How to Temporarily Disable Your Sound Card

Article: Q173566
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0,1.0a; :
Operating System(s): 
Keyword(s): kbenv kbsound kbimu
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Art Gallery for Windows, version 1.0 
- Microsoft Bookshelf 2000 
- Microsoft Bookshelf 99 
- Microsoft Bookshelf 98 for Windows 
- Microsoft Bookshelf 1996-97 for Windows 
- Microsoft Bookshelf '95 for Windows 95 
- Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions 
- Microsoft Encarta Encyclopedia 2000 
- Microsoft Encarta Encyclopedia 99 
- Microsoft Encarta 98 Encyclopedia for Windows 
- Microsoft Encarta Encyclopedia 97 Deluxe for Windows 
- Microsoft Encarta 97 Encyclopedia for Windows 
- Microsoft Encarta 96 Encyclopedia for Windows 
- Microsoft Encarta Reference Suite 2000 
- Microsoft Encarta Reference Suite 99 
- Microsoft Encarta Virtual Globe 99, version 1.0 
- Microsoft Encarta Interactive World Atlas 2000 
- Microsoft Encarta World English Dictionary 
- Microsoft Multimedia Mozart for Windows, versions 1.0, 1.0a 
- Microsoft Multimedia Schubert for Windows, version 1.0 
- Microsoft Multimedia Strauss for Windows, version 1.0 
- Microsoft Multimedia Stravinsky for Windows, version 1.0 
- Microsoft Music Central for Windows, 1996, 1997 edition 
- Microsoft Wine Guide for Windows, versions 1.0, 1.0a 
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SUMMARY
=======

This article describes how to temporarily disable your sound card.

If your Microsoft Windows 95-based or Microsoft Windows 98-based computer stops
responding (hangs), or if you receive an "Illegal Operation" or "Invalid Page
Fault" error message when you start one of the programs listed at the beginning
of this article, temporarily disable your sound card to determine if the issue
is related to sound playback in the program.

MORE INFORMATION
================

To temporarily disable your sound card:

Temporarily Disable Sound Card
------------------------------

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Device Manager tab, click the PLUS SIGN (+) next to the Sound, Video,
  And Game Controllers branch to expand it.

4. In the Sound, Video, And Game Controllers branch, click your sound card, and
  then click Properties.

5. On the General tab, under Device Usage, click to clear the Original
  Configuration (Current) check box.

  If you do not see this check box, click to select the Disable In This Hardware
  Profile check box.

6. Click OK, click Close, and then restart the computer.

To re-enable your sound card, repeat these steps. In step 5, click to select the
Original Configuration (Current) check box to select it, or click to clear the
Disable In This Hardware Profile check box.

If the issue does not occur when the sound card is disabled, your sound card may
be unable to play certain types of sounds.


Additional query words: imuwr kbimu multi multi-media media mm

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Keywords          : kbenv kbsound kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbMMStrauss kbMMSchubert kbMMStravinsky kbMMMozart100 kbMMMozart100a kbBookShelf1995 kbBookShelf1996 kbBookShelf1997 kbBookShelf1998 kbMusicCentral kbWine100 kbWine100a kbArtGallery kbBookShelf2000 kbBookShelf1999 kbEncartaEnCyc1996 kbEncartaEnCyc1997 kbEncartaEnCyc1997Del kbEncartaEnCyc2000 kbEncartaEnCyc1999 kbEncartaEnCyc1998 kbEncartaReference99 kbEncartaReference2000 kbEncartaVirtGlobe99 kbEncartaWorldAtlas2000 kbEncartaWorldEngDict kbMusicCentral1996 kbMusicCentral1997
Version           : WINDOWS:1.0,1.0a; :
Issue type        : kbhowto

=============================================================================

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