KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q173563: Bookshelf 98: Arial and Symbol Fonts Required but Not Installed

Article: Q173563
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbsetup kbimu
Last Modified: 23-JUN-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf 98 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

Bookshelf 98 requires the Arial and Symbol system fonts to display information
properly. However, if these fonts are not installed on your computer when you
install Bookshelf 98, Bookshelf does not install the fonts.

NOTE: This problem has been resolved in Microsoft Bookshelf 99 and Microsoft
Bookshelf 2000.


RESOLUTION
==========

To resolve this issue, reinstall Microsoft Windows to restore the missing system
fonts. To do this:

1. Insert the Windows CD-ROM into your CD-ROM drive. Press and hold down the
  SHIFT key when you insert the Windows CD-ROM to prevent the Windows CD-ROM
  from starting automatically.

2. Click Start, and then click Run.

3. In the Open box, type the following line, and then click OK

  <drive>:\setup

  where <drive> is the drive letter of the CD-ROM drive.

4. Follow the instructions on the screen. If you are prompted to choose between
  "Copy all Windows files again" or "Restore Windows files that are changed or
  corrupted," click "Restore Windows files that are changed or corrupted."

You can also manually extract the missing system font files directly from the
Windows CD-ROM. For instructions about how to accomplish this task, please see
the following article in the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files

Additional query words: multi multi-media media mm true-type

======================================================================
Keywords          : kbsetup kbimu 
Technology        : kbHomeMMsearch kbBookshelfSearch kbBookShelf1998
Version           : WINDOWS:
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.