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Q173526: "Serious Disk Error" When Saving Word 6.0 Document on Windows NT

Article: Q173526
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbinterop kbnetwork kbWinNT400sp4fix
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows for Workgroups version 3.11 
- Microsoft File and Print Services for NetWare 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

A Windows for Workgroups client running Netx may receive the following error
when trying to save a Word for Windows 6.0c document to a computer running
Windows NT Server 4.0 and running File and Print services for NetWare:

  There is a serious disk error.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words: fpnw save novell

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Keywords          : kbinterop kbnetwork kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbAudDeveloper kbWFWSearch kbWFW311 kbServicesNetwareSearch
Version           : WinNT:4.0
Issue type        : kbbug
Solution Type     : kbfix

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