KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q173510: XCON: NDR Sent to Originator Instead of DL Owner

Article: Q173510
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 07-JAN-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send a message to a distribution list (DL) that is larger than the
established message size limit for that DL, a non-delivery report (NDR) is
generated and sent back to you, the message originator, regardless of the
options set on the Advanced tab of the DL's Properties dialog box. For example,
you send a 50-KB message to a DL called Test that has a maximum message size
restriction of 25 KB. Also, on the Advanced tab, Distribution List options, the
Report to message originator option is disabled (unavailable), and the Report to
distribution list owner option is enabled. Instead of the DL owner receiving an
NDR as expected, you, the originator,
receive the NDR.

CAUSE
=====

The Report-to-Owner and Report-to-Sender fields that direct this action do not
apply to DLs but only to users. When an oversized message is sent to a DL, the
message transfer agent (MTA) checks the message size and sends the NDR back
before the DL expansion process takes place. In this case, only the default
Report-to- Sender function is called, and the NDR goes to the originator.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

Additional query words: dl expand content

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.